Hot air balloon flights have become popular all over the world. Their main selling point is the offer of a once in a lifetime opportunity to see some of the most stunning views from across the globe.
Whether taking a trip around the Great British countryside or spotting local wildlife on safari in the heart of the African deserts, hot air balloon flights are the perfect for experiencing breath taking views, four thousand feet up in the air.
But not all passengers will have experienced a Sonoma balloon rides beforehand, and may feel anxious about what lies ahead. So it’s important to take some time to put your passengers at ease and help them prepare for their journey in the best ways possible. Take a look at our tips below to learn how to prepare passengers for every possible hot air balloon ride.
Outline The Restrictions Clearly
Hot air balloon flights aren’t always possible for all ages or types of people. Generally, no persons under the age of 12 should go on a balloon ride however all balloon companies have their own restrictions. Make sure you outline clearly on your website the restrictions you have in place, so passengers booking hot air balloon flights can be sure they are eligible to fly.
Give Passengers Advice Before Their Flight
For those that haven’t experience the thrills of an air balloon before, they may start to panic about what to wear, what time they should arrive and whether they can bring family or friends along with them. So to put their mind at ease and to ensure they do bring the correct items, provide them with a checklist. This can either be sent through the post or email, giving some guidelines about the types of clothing suitable and an itinerary of the day so they know where and when to meet.
Important Points To Include On The Checklist
Guidelines on appropriate clothing should always be included as wearing the wrong thing can ruin hot air balloon flights for the passengers. Many hot air balloon companies offer passengers the chance to have their photo taken whilst in the air to keep as a souvenir. But it’s also a good idea to suggest passengers bring their own camera or video camera. That way they can take some snaps of the stunning views they will see to remember forever.
On The Day, Hold A Question And Answer Session
This may sound a little formal, but it will aim to reduce any anxiety or nervousness that passengers may feel before they board their flight. First time flyers won’t have experienced a feeling of flying like on hot air balloon flights before, so may want to put their worries at ease by asking the people in the know: the pilot and the ground crew. Preparing your passengers for the flight and putting them at ease is the number one priority, so no matter how silly or repetitive their questions may be, it’s imperative that they all be answered.